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Frequently Asked Question

I have an issue with the Web?

Web donations will show up on our database approximately 24 hours after the transaction is complete, but donors will receive an immediate confirmation of their donation.

Can you help me change or cancel a donation I made to one of your recommended charities?

We can only assist with donations made for the support of recommended charities through Youngistaan; in order to change or cancel a donation made directly to a Youngistaan-recommended charity, you will need to reach out to the charity directly.

Why should I help Youngistaan?

Your gift, pooled with other support, will help us deliver critical aid to children and families around the world during emergencies and within our programs.

How can I volunteer at Youngistaan?

We welcome volunteers. Youngistaan is a ‘philanthropy marketplace’ and does not work directly with the underprivileged. Youngistaan needs support in marketing, design, verification visits, and many other areas. Please write to us at with the skill set that you have and let’s talk. If working on ground with the needy is what you are looking for, we recommend you contact one of the NGOs listed on our website.

How do I know my transaction is secure?

Youngistaan has very high standards on credit card security to better protect the information you give us when you make the donation. We do not store any payment information on our servers.

Need Help?

For the needs of a special donation, you can contact